Editor of the Lancashire Evening Post
We had a fantastic stay, with wonderful food, in a relaxing atmosphere. The staff were so friendly and welcoming - and extremely efficient.
Everything was perfect. I have not had one bad comment, everyone is most impressed that we do not need to have to ask for anything, it is just there as if by magic. From someone who has to ensure that things are right here in college for meetings. I know how hard that is so a big thanks for the time we had this week at The Lakeside.
Alison and Darren Wilson Celebrating - Silver Wedding Anniversary
You are all to be commended for your attention to detail, the smooth running of the champagne reception and evening meal and just the fact that everything seemed to flow without even having to ask, not to mention the fabulous food and wine; I am sure we will be back in the near future!
With very best wishes
Alison & Darren
Jenny Davies - Wedding
We all had a fantastic stay and honestly couldn't fault a thing. Everything from the food to the friendliness of staff was perfect - and we couldn't believe how lucky we were with the weather!
Debbie and Lyndon Glancy - Wedding
What can we say other than a massive thank you for a tremendous day, you made it really special for us. I know we were giving you difficult tasks beforehand - nerves I guess. Nothing was too much trouble and everyone at the Hotel was wonderful. Our guests enjoyed it - and were probably quite startled by the setting and the quality of service.
Deb & Lyndon
Catherine Wiggins - Private Dinner Party
I am writing to express my thanks to you and especially your wonderful operations team, for making my husband's birthday so special and memorable.
The food was wonderful and the service was exceptional, I have already started recommending yourestablishment tofriends and family. My guests and I weretruly satisfied with all areas within the hotel, you must be very pleased that all your staff work very hard to go above and beyond expectations. As a teacher of HospitalityManagement and catering I amdefinitely using my experience to teach goodestablishment standards and that when every aspect of an event runs smoothly it is always down to well trained staff, which are dedicated andtruly love their chosen profession.
Association of Primary Headteachers
I would just like to say a huge thank you for all you did to ensure our conference was such a success. Initial feedback is extremely positive and the delegates speak very highly of The Lakeside. In particular the excellent service delivered by all the staff in a friendly and courteous manner; the delicious food, the ambience of the hotel which altogether clearly show why this is the best hotel in Cumbria.
Sophie Rickman - BP
I just wanted to say a big thank you to you and all the staff at Lakeside. The feedback from the delegates on the venue and the service has been fantastic and it really contributed to us having a very successful meeting.
I am also personally very grateful for all of the support you, Ruth, Marcus, the guys on reception, replenishing the conference room and all the other staff have provided to me during the conference - nothing has been too much trouble for anyone and everyone has been so polite, smiling and eager to help. Thank you also for all of your help in setting the event up including setting up calls with YMCA and the like - you really helped to make things easier for me and I am very grateful for the support.
The feedback on the dinner in the Oak room is also superb - please thank the chef for his endeavours which were much appreciated. The room also looked fantastic and the service on the night was excellent.
I will definitely recommend Lakeside to all my colleagues here at BP and hope to also be able to use you again myself in the future.
Mr and Mrs Garry Robertson
Just a quick e mail to say that my wife and I have just returned from our stay at the Lakeside Hotel over the weekend and we thoroughly enjoyed our time there.
The attentiveness of the staff, from all areas of the hotel was absolutely exceptional. Everything from the room to the food were excellent - plus the location of the hotel as out of this world. Both my wife and I appreciate good service and we agree it needs to be recognised where necessary and our experience at the hotel was a prime example of that. Too often people fail to recognise good service and only concentrate on making a fuss when it's a bad experience.
I just thought I'd drop a note to say how much we'd enjoyed our stay - which was enhanced by the service we received - and we hope to return in future. We'll also be going on Tripadvisor to say the same - top marks all round.
Forge Europa Visible Solutions
Just to tell you that our international visitors earlier this week were particularly impressed with the hotel and the amazing location. As they all travel a great deal, you can take this as a significant compliment.
"On behalf of the Booth family, the Directors and all the management who attended the Conference,I just wanted to say a huge thank you to all the staff for helping to ensure the event ran so smoothly. It goes without saying that we could not fault the location and the food and service were second to none."
Secretary to the Chairman